Privacy Policy

This Privacy Policy applies to Alice & Benjamin Collection (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in accordance with applicable Canadian privacy laws.

Information We Collect
We collect personal information when you interact with our website, place an order, or contact us. This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address and device information

  • Website activity and browsing behavior

How We Use Your Information
We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website, products, and customer experience

  • Prevent fraud and enhance security

Sharing Your Information
We only share your personal data with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics partners

  • Service providers that help operate our store

We may also disclose information if required by law or to protect our rights.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

Your Rights
Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Withdraw consent

To exercise these rights, please contact us below.

Security
We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse.

Contact Information
If you have any questions about this Privacy Policy, please contact us:

Business Name: Alice & Benjamin Collection
Email: info@alicebenjamincollection.com